Billing

In the following you will find information on how to obtain an overview of the usage data.

How to get an overview of the usage data:

  1. In the navigation bar under Administration, click Billing.
  2. To select a date, click .
  3. To confirm, click Ok.
  4. or
    Choose Last month, This month or Today.
  1. You get an overview of the following data for each project:
  1. the Project
  2. the Incoming minutes
  3. the Outgoing minutes
  4. the Total consumed minutes (Incoming and outgoing)
  5. the Billing unit

TIP

info

Billing unit

By default, the billing unit 60/60 is set for each customer. In this case, the first minute is always billed in full. Longer calls are rounded to the full minute, e. g. 2 minutes 10 seconds to 2 minutes and 2 minutes 35 seconds to 3 minutes. If you would like an alternative billing unit, please contact the VIER Customer Success Management.

How to download usage data:

  1. In the navigation bar under Administration, click Billing.
  2. Click Download.
  3. Select CSV or Excel.
  4. Confirm your selection.
  1. The CSV or Excel file is opened.

TIP

info

Listed usage data

If you need more detailed information on listed usage data, download the metadata/CDRs for the dialogs for each project.

To be able to automatically retrieve such detailed usage data from your systems, VIER can provide you with service accounts. You can use these to query the usage data via the CDR API.