Edit Check Call Forwarding Result node

Using the Check Call Forwarding Result node you can check the result of a previous call forwarding:

For details on adding a VIER node, see Add a VIER node.

How to edit the Check Call Forwarding Result node:

  1. To make settings for the node, click on the Check Call Forwarding Result node.
  2. The window with the configuration options opens.
  1. Optionally assign a different Label under Settings. This label will be displayed in the Chart.
  2. Add a Comment if required. This comment will be displayed in the Chart in the node.
  3. or
    see Add a new comment.
  4. Enter an Analytics Step if required. This analytics step is recorded in Cognigy Insights when the node is executed in the dialog.
  1. To save the settings click Save Node.
  2. To discard the settings click Cancel.
  1. The settings have been saved.