Edit subordinate nodes

Within the Check Call Forwarding Result node you have the option to further configure the following subordinate nodes:

NOTICE

notice

Default Result

If a call forwarding result has nothing to do with the actual call forwarding, then a default result occurs. This is the case, for example, when an event is received indicating that a recording has been made. In order to check the actual result of the call forwarding, it is then necessary to integrate a Wait for Input node and a GoTo node for the result of the call forwarding into the flow.

Check Call Forwarding Result - Default
Check Call Forwarding Result - Default

How to edit a subordinate node of Check Call Forwarding Result:

  1. Click on the specific node.
  2. The window with the configuration options opens.
  1. Optionally assign a different Label under Settings. This label will be displayed in the Chart.
  2. Add a Comment if required. This comment will be displayed in the Chart in the node.
  3. or
    see Add a new comment.
  4. Enter an Analytics Step if required. This analytics step is recorded in Cognigy Insights when the node is executed in the dialog.
  1. To copy the node ID, click on the three dots in the configuration window.
  2. Click Copy Node ID.
  3. To disable the node, click on the three dots in the configuration window.
  4. Click Disable.
  5. The node is grayed out in the chart and is no longer active.
  6. To re-enable the node, click on the three dots in the configuration window.
  7. Click Enable.
  8. The node is displayed in color again in the chart and is active again.
  9. To insert a connection between the node and another node, click on the three dots in the configuration window.
  10. Click Set Entrypoint.
  11. The connection has been inserted into the chart.
  12. To remove a connection between the node and another node, click on the three dots in the configuration window.
  13. Click Unset Entrypoint.
  14. The connection has been removed from the chart.
  1. To save the settings click Save Node.
  2. To discard the settings click Cancel.
  1. The settings have been saved.