Call and test project via browser

With the integrated softphone (WebRTC) you can call and test your project directly from the browser.

Softphone
Softphone

How to test a project:

Requirements

  1. You have created a project [see Create project and see Create project - advanced options].
  2. Your organization allows calls from the browser via WebRTC.
  1. In the navigation bar under Projects, click Projects.
  2. Select the project you wish to call and test via browser.
  3. Click Settings.
  4. If you want to test your project, click the green highlighted telephone receiver .
  5. The telephone keyboard is opened.
  6. The test call is started automatically.

    Tip: After you have clicked on the headset highlighted in green, a browser-specific prompt appears asking you to confirm permission to use your microphone. If you have selected Allow permanently, then this query will no longer appear.

    Tip: If you start the test call within a private browser window, then the browser-specific query about permission to use your microphone appears again.
  7. Via the telephone keyboard on the user interface you can enter the needed information per mouse click.
  8. Perform your tests.
  9. If you want to mute your microphone, click the green highlighted microphone .
  10. If you want to switch your microphone back to loud, click the red highlighted crossed out microphone .
  11. If you want to end the test call, click the red highlighted crossed out telephone receiver .
  1. You have tested your project.