Neohelden

Neo is a self-learning AI-assistant for businesses that can be used via voice and chat. With Neo you can automate processes, increase operational efficiency and level up the user experience.

Turn customers and employees into superheroes - with Neo and CVG.

Neohelden logo

Project Setup

To build voice bots using Neohelden and CVG, you need accounts in both platforms respectively.

Neohelden

  1. Create an Account
    To use the Neo Enterprise Assistant Platform (NEAP) , an account is mandatory.
    You can set this account up by contacting Neohelden: hello@neohelden.com.

  2. Activate VIER CVG integration (contact Neohelden)

CVG

  1. Create an Account
    If you do need an account in CVG please contact support@vier.ai.

  2. Set up a project
    To set up a NEAP bot in CVG, create a project in CVG by filling the fields in each “SETTINGS” section. Select a “Platform Phone Number”. In the bot configuration section, you link with the the NEAP project by selecting Neohelden as Template and by providing the Bot Token and the Bot URL.